The entire replacement process of replacing our defective furnace was seamless. We we in need of a new furnace, the people we called did not keep their appointment. While walking through Sams Club we were approached by a salesman and who connected us with Jacobazzi. The light went on of yeah I heard of them. Tony was right on time, made suggestions and alternatives. The team that installed and set up out furnace, A/C, and hot water tank, were OUTSTANDING. Very knowledgeable, professional, polite, etc. The list goes on, can’t think of any negatives, because there weren’t any. I would and will HIGHLY recommend Jacobazzi to co-workers and friends over anybody else. GREAT JOB, end-to-end. THANK YOU.
– Steve & Stacey D. Downers Grove, IL.
Thoroughness, Customer Service, Quality, Very knowledgeable! Explained thoroughly all questions asked. Very nice personality. 🙂
– D.H. Downers Grove, IL.
Thank you for the bag with the delicious cookies that you sent to me in appreciation of my choice to use your company! It wasn’t necessary, but was appreciated and explains why your ratings on websites are so high. Customer relationships are important and savvy business owners understand its’ value.
I was very pleased with all of your employees who completed their work in a competent and efficient manner while installing my new air conditioner. They were professional and provided excellent information about the products and service being provided to me. In addition, I was very impressed that an owner would take the time you did to meet with me personally to discuss your service and product. The air conditioner selected is working well – I definitely want the cover for the winter season.
– Susan J. Darien, IL.
It was a pleasure working with you. Will be referring clients to call for their heating and A/C needs.
– Cathy M. Downers Grove, IL.
Glad you were able to work with me on price; all work professionally done and the area was clean; the technicians were able to effectively find solutions to problems that came up.
– Ben T. Lemont, IL.
Everything was done to my satisfaction and the installers were very professional.
– Richard M. Downers Grove, IL.
Jacobazzi H&C has served our family for 24 years. I trust them and they have always been fair. Two furnaces and an air conditioner later, they are still the company I would choose. They are all professionals. I love working with a family owned business.
– Nancy D. Lisle, IL.
Excellent service. Good price for all the work we had done. Thank you Jacobazzi Heating!
– Donna H. Bartlett, IL.
Jacobazzi Heating and Cooling demonstrated their considerable HVAC knowledge from their initial estimate all the way through their replacement of my heating and cooling systems. I had multiple companies submit proposals for this work, and Jacobazzi was by far the most comprehensive and detail oriented. They provided several options along with the pros and cons of each, and never tried to oversell me on a system. Denise maximized the rebates available from Nicor, ComEd and Bryant and reduced the price I paid by the rebate amount. This left me out of the rebate paperwork headache and instead left it to be managed by Jacobazzi. Finally, the installation was done slowly and carefully, never acting like they were in a hurry to take my money and leave. All routing was done professionally, and everything was swept and wiped clean when the job was finished. They noticed my water heater flue pipes were not sized correctly, and proceeded to change them out as an incidental fix.
– M.M. Downers Grove, IL.
Great people. Outstanding work. Will highly recommend your company to our friends and colleagues.
– J.D. Lemont, IL.
Jacobazzi Heating and Cooling told me in understandable terms what I needed. Gave us a competitive price and performed the work in a professional and timely manner. We actually felt comfortable with them through the whole process and continue to feel that way for future needs that we may have. We don’t feel that they were “ONLY” looking to get our money, but instead feel that they “HELPED” us.
– M.L. Plainfield, IL.
These guys are the best.
– G.S. Lisle, IL.
Very good service. Very quick installation with a personal touch.
D.M. Westmont, IL.
We bought a house knowing we needed a furnace, however we didn’t expect to do it on day 2 of homeownership in subzero temps.
We were referred to Jacobazzi from a HVAC repair guy. Jacobazzi got us setup the very next day. I shopped around but their warranty is better than the rest and I loved their professionalism. Not only that but they even sent us a yummy thank you gift via mail with NO solicitation for a review.
Perfect customer service, quick and painless installs and removal of former hunk-a-junk, accepted my Amex card. If you’re in the market for a furnace, Jacobazzi is your team.
– Sara W. Plainfield, IL
It was a pleasure meeting and speaking with the Jacobazzi family, and I appreciate the professional and neat fabrication and installation that you did at my home. See you next summer for the AC. Thanks
– T.S. Wheaton, IL
In the aftermath of a flooded crawl space Jacobazzi came in and slogged through the mud to assess and begin the replacement process. They had several workers here in order to complete the replacement in two days. All members of the team were helpful and courteous. I can’t recommend them highly enough.
– M.W. Glen Ellyn, IL
I have been receiving services from Jacobazzi Heating & Cooling for over 10 years. I have always been very pleased with the exceptional and professional service from the initial phone call to meeting the service technician. Each service technician I have had always explains in detail the issue before giving recommendations. I love the prompt and excellent service they offer.
– Clare B. Darien, IL
I have been using Jacobazzi for 11 years for both my furnace and air conditioner. They have always been reachable, dependable, affordable, and there when they said they were going to be. They take time out and talk to us about concerns. I never feel rushed. I love this company
– Jennifer D. Bolingbrook, IL
My entire experience with Jacobazzi was first class. I will be using them for all of my needs going forward.
-S.W. Clarendon Hills, IL
Service was professional, clean, on time, fully explained prior to service, affordable and kind.
– N.D. Downers Grove, IL
Very happy-what a great bunch of people. Clean, well spoken, and thorough.
– D.A. Glen Ellyn, IL
The Jacobazzi family came to our rescue and helped with amazing professionalism and sincere care. We were most impressed with their knowledge, honesty, integrity and hard work. Denise and Tony Jacobazzi came over to assess the problem and then immediately went to bat for us. It was so nice to know they really cared and went beyond the call of duty. They did not just want to sell us something and be done with it. Denise researched and found us an awesome microbiologist to test the air in our home. She was determined to get to the root of our problem. They also found us a builder who needed to asses some structural challenges. Tony came in and quietly made sure all was being done right, getting right in there and working hard too. Brandon and Jim did the install. Scott would come in and assist too. They were neat (Jimmy would not let me vacuum up in the end but insisted on doing it himself.) Brandon was so patient as he explained how to work the thermostat. It was Christmas Eve and yet he took the time which was needed, never making me feel rushed. They worked hard and got the job done with the least amount of disturbance to our home. The Installers cared enough, when two lost dogs came up to them on the lawn, they put them in our fenced in yard and called the phone numbers on their tags. We had our very first Dog Rescue! We are very grateful to Jacobazzi HVAC and we will highly recommend them to others.
– Mary D. Lemont, IL
I live in a newer home, seven years old. We struggled with not having enough air conditioning in my Master Bedroom, a cold basement and not enough air on the third floor. I had three different companies come out to our home trying to understand what the problem was. One company suggested that I spend $10,000 on a new furnace. Tony diagnosed that my original duct work and returns were inadequate. He ended up putting in additional returns to my bedroom and in my lower level that was freezing cold. If the duct work is not right the air conditioning will never work right. I think most companies either do not have the knowledge or do not want the hassle of cutting into the drywall. I would highly recommend Tony. My neighbors all have had great experiences as well. That is how I found Tony in the first place. I probably spent around $3000 and it was worth every penny. He will be my heating and cooling company for life.
– Lorie M. Clarendon Hills, IL
Simply the best! I have known the Jacobazzi Company for decades they have maintained consistent highest quality service in all the areas of work they do. They will never do a service or sell anything that is not needed. They never sell any product that is not of the highest quality if it’s not good enough for them to use in their own home they don’t sell it! Every job is done as though they are artists and they are the finest artists in their craft. If it is creating duct work from flat pieces of tin, electrical, hard pipe or copper it is done eloquently.
– Ernest H. Palos Hills, IL
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